Welcome to Highlion! We are committed to providing you with an exceptional shopping experience. Please review our shipping policy to understand the terms and conditions related to the shipment of our products within India.
1. Shipping Methods:
We offer standard shipping within India for all orders.
Expedited shipping options may be available at an additional cost, and details can be found during the checkout process.
2. Shipping Charges:
Shipping charges are calculated based on the weight of your order and the shipping destination. The exact shipping cost will be displayed during the checkout process.
3. Shipping Time:
We aim to process and dispatch orders within 2-3 business days from the date of purchase.
Standard shipping within India typically takes 5-7 business days for delivery.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order by visiting the carrier’s website.
5. Shipping Restrictions:
Highlion currently only ships within India. We do not offer international shipping at this time.
6. Delivery Address:
Please ensure that the shipping address provided during checkout is accurate and complete. Highlion is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
7. Delays and Force Majeure:
Highlion is not liable for delays in shipping caused by events beyond our control, including but not limited to natural disasters, strikes, or customs delays.
8. Shipping Updates:
We will provide periodic updates on the status of your order via email. You can also check the order status by logging into your Highlion account.
9. Lost or Stolen Packages:
Highlion is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that someone is available to receive the package or provide a secure delivery location.
10. Shipping Promotions:
From time to time, we may offer free or discounted shipping promotions. The terms and conditions of these promotions will be clearly communicated on our website.
Contact Information:
For any questions or concerns regarding shipping, please contact our customer support team at highlionshop@gmail.com
Thank you for choosing Highlion!